About Forbidden Planet
Who are we?
Where are we?
How long does an order take to process?
Do you offer a next day delivery service?
What payment methods do you accept?
Can I add to my order once it's been placed?
I have new card details or/ and I've moved house! How do I update my details?
How do Pre-Orders work?
What happens if my Pre-Order doesn't come into stock?
What does 'Temporarily out of stock' mean?
Can I pick up my order from one of your awesome stores?
How much will my delivery cost?
Can you deliver internationally?
When can I expect my order to arrive?
Are there restrictions on deliveries? i.e BFPO or PO BOX Addresses.
What happens if I’m not home when you deliver?
I want to cancel my order, how can I do this?
I've changed my mind. How can I return my goods?
My item has arrived and it's damaged or faulty, what can I do?