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  • Frequently Asked Questions - Gift Vouchers
    What is a Gift Voucher?

    A Gift Voucher is a physical card that can be used in stores to pay for Forbidden Planet stock. Gift Vouchers come in £5, £10 and £20 denominations.

    Why can’t I use the Gift Voucher online?

    You cannot use a Gift Voucher online as our till systems cannot process the transaction. Please check our eVoucher page.

    Which stores can I use a Gift Voucher in?

    You can use a gift Voucher in all Forbidden Planet Limited stores.

    Do I need an account with you to buy or redeem a Gift Voucher?

    To buy or redeem a Gift Voucher in a store, you will not need to open an account with us. If you buy your Gift Voucher online, you will need an account with us. To open an account with forbiddenplanet.com, click here.

    Do you charge P&P if I buy a Gift Voucher from your website?

    If you buy a Gift Voucher from our website, we will charge you P&P. This is because we will send your Gift Vouchers to you by Registered Post, to ensure that the delivery arrives safely.

    Can I return a Gift Voucher if I change my mind?

    If you change your mind, you can return a Gift Voucher to us within 14 days for a refund.

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