Your Account
General
How do I get in touch with you?
Can I pick up my order from one of your stores?
Why are your prices different online to in store?
What are your t-shirt sizes?
How do you package your comics?
What condition are your new comics in?
Are your comics graded?
What are 1st and 2nd printings?
What do you do with promotional items?
Can I order a full case of Blind Boxed products? How do you handle chase variants?
Do your signed items come with a certificate of authenticity?
What condition are your sale items in?
Why was my product review declined?
What Does '1 Per Customer' Mean?
Ordering
How long does an order take to process?
What payment methods do you accept?
Why do I need to verify my purchase in my banking app?
Do you offer a next day delivery service?
Can I add to my order once it's been placed?
How do Pre-Orders work?
What happens if my Pre-Order doesn't come into stock?
How do multi-buy promotions work?
I have new card details and/or I've moved house! How do I update my details?
What happens if my card payment isn't successful?
Why does it show the full amount when I update my card?
Delivery
How much will my delivery cost?
What are my shipping options?
Can you deliver internationally? What about Customs fees?
Are there restrictions on deliveries?
Can I use a freight forwarding service?
How is my ordering being sent? Is there tracking information?
When can I expect my order to arrive?
What happens if I’m not home when you deliver?
Cancelling
I want to cancel my order, how can I do this?
I've changed my mind. How can I return my order?
My item has arrived and it's damaged or faulty, what can I do?
How Do I Close My Account?
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