Help & Contact Us
All prices on this website are in £ sterling and include V.A.T. where appropriate.
This website operates independently from the Forbidden Planet Mail Order service and the Forbidden Planet retail outlets. Prices and promotions that are offered by Forbidden Planet Ltd on this website may differ from those in the Forbidden Planet Mail Order catalogue or in the Forbidden Planet chain of stores.
Forbidden Planet Ltd makes every effort to ensure that the prices listed on this website are correct. However, errors may occur and Forbidden Planet Ltd reserves the right to alter product prices on this website without notice. Other reasons for price alteration may include (but are not limited to) taxation changes or other duty increases.
In the event that Forbidden Planet Ltd changes the price of an item due to an error, the following Terms apply. Forbidden Planet Ltd will inform the Customer as soon as possible of the amendment and of the correct price. The Customer may choose to fulfil their order at the correct price, or to cancel their order. If the Customer chooses to cancel their order and has already paid for the goods in question, Forbidden Planet Ltd shall refund the full amount in accordance with these Terms and Conditions.
The Customer should be aware that Forbidden Planet Ltd does not consider a pricing adjustment due to a promotion, sale or other offer as an error in price, and the above Terms do not therefore apply.
Forbidden Planet Ltd is under no obligation to fulfil an order for a product that was advertised at an erroneous price. Ownership of goods does not pass into the hands of the Customer until Forbidden Planet Ltd has received full payment.
Forbidden Planet Ltd will debit the Customer’s account on the day that the Customer’s goods are shipped.